VoIP (Voice over Internet Protocol) Overview

Internet Voice, also known as Voice over Internet Protocol (VoIP), is a technology that allows you to make telephone calls using a broadband Internet connection or other IP network instead of a traditional analog phone line. VoIP technology sends and receives voice signals as a digital file. The result is telephone-like conversation, but without using a telephone exchange. In addition to voice calls, data files continue to be transmitted along the same network simultaneously.
VoIP platforms also support standard communications devices like analog phones and fax. In fact, hybrid systems work really well for most organizations, with analog and digital endpoints working on the job within an organization. VoIP technology can easily be integrated into an existing business phone system with only the required applications added as and when needed.

What are the advantages of a VoIP-PBX system?

The biggest advantage of VoIP over traditional business phone systems is the cost factor. Because all calls originate from within the organization network, there is significant reduction in call costs. Because VoIP works over the Internet, calls can be placed and taken from remote locations. Features like sophisticated voice messaging, phone books, call access through a PC – these are just some of the other advantages of VoIP over legacy PBX systems. Following are some situations where a VoIP System may be an ideal solution.

Multiple Branch Offices

With VoIP, expanding your business phone system to multiple branch office sites is easy. Integrated IP Gateways allow you to traffic calls between offices over the Internet and save on long distance charges. Dialing branch offices is as easy as calling an extension down the hall. Make certain that your IP-PBX has an administration tool that simplifies the process of configuring IP gateways between remote systems.

Toll Bypass

IP-PBXs enable businesses to reduce the cost of long distance calling by routing calls inexpensively over IP networks. If you have overseas facilities, using an IP-PBX could reduce your business's costs significantly.

Remote Office

 Even if your business has a single remote office, an IP-PBX can give you the flexibility to pick an affordable solution. Purchasing a solution that allows for a small or large number of IP trunks might be right for you.

Work From Home

 Vertical's sophisticated IP-PBX software extends easily and seamlessly to your telecommuters, contractors, and consultants and makes them part of the corporate phone system.

 Also, supporting your legacy and analog and digital handsets should be a top requirement for most IP-PBX installations. Why throw away your existing phones and wiring, when the right IP-PBX solution can work with legacy handsets as well as IP?

Vertical's IP-PBX business phone systems are designed to meet the voice and data convergence requirements necessary to run your business. With its superior voice quality, Vertical IP-PBXs can help your employees connect regardless of where they are physically located. Using Vertical's Voice-over-IP (VoIP) solutions can keep your employees connected with your customers and each other.

 To view our Vertical VoIP based telephone systems, please click on any of the systems below.