GALCO Business Communications, Inc. has service technicians on call 24 hours a day, 7 days a week. We strive to make our customers experience with us the best possible. For this reason we want you to know how to reach us, when you need us. Our Service Department consists of Factory-Trained technicians who will provide dependable and efficient service for your company or organization. Factory Training guarantees that our service personnel have manufacturer qualified skills as well as years of hands-on job experience.

 

Our regular business hours are Monday through Friday 8:30 am to 5:00 pm.

 

During regular business hours, should you have an emergency (Emergency service is defined as total telephone or voice mail system down, telephone line inoperable, and/or receptionist phone inoperable), please call GALCO at (800) 479-0955 or (215) 536-7100 and ask for our Dispatcher, Kevin in the Service Department.

 

After regular business hours, should you have an emergency (Emergency service is defined as total telephone or voice mail system down, telephone line inoperable, and/or receptionist phone inoperable), please call GALCO at (800) 479-0955 or (215) 536-7100 and speak with our emergency dispatch center and our on call technician will return your call immediately.

 

For all other Routine Service, Installation, Programming, and Scheduling questions, please contact our Dispatch Center in the Service Department at (800) 479-0955 or (215) 536-7100, or you may email at dispatcher@galcobus.com and a customer service representative will get back in touch with you as soon as possible, during regular business hours.